Code Craft Innovations (CCI)

Privacy Policy

Comprehensive Data Protection Framework

Last Updated: March 15, 2025 | Version 2.1

Welcome to Uride's Privacy Policy. This document outlines how Code Craft Innovations (CCI) collects, uses, discloses, and protects your personal information across all Uride services including Ride, Food Delivery, Finance, Reels, Mart, and other integrated services.

We are committed to protecting your privacy and ensuring transparency in our data practices. This policy complies with global privacy regulations including GDPR, CCPA, LGPD, and other applicable laws.

Information We Collect

We collect information to provide better services to all our users. The types of information we collect depend on how you use our services:

Personal Information
Name, email, phone number, profile picture, and account credentials
Location Data
Real-time location, saved addresses, and location history for service delivery
Payment Information
Payment methods, transaction history, and billing addresses
Usage Data
Service usage patterns, preferences, and interaction history
Media Content
Photos, videos, and audio for Reels and verification purposes
Device Information
Device type, OS version, unique identifiers, and network information

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery
To provide, maintain, and improve our services including ride matching, food delivery, financial transactions, and content delivery
Personalization
To personalize your experience across Uride services based on your preferences and usage patterns
Safety & Security
To verify accounts, prevent fraud, and ensure the safety of our platform for all users
Communication
To send service updates, transaction confirmations, and promotional communications (with opt-out options)
Analytics
To analyze service usage patterns and improve our platform's performance and user experience
Legal Compliance
To comply with legal obligations and respond to lawful requests from authorities

Data Sharing & Disclosure

We share your information only in the following circumstances:

  • Service Providers: With trusted partners who assist in service delivery (payment processors, cloud services, analytics providers)
  • Business Transfers: In connection with mergers, acquisitions, or sale of assets
  • Legal Requirements: When required by law or to protect rights, property, or safety
  • With Your Consent: When you explicitly authorize sharing with third parties
  • Aggregated Data: Non-personally identifiable, aggregated data for analytics and research

We never sell your personal information to third parties for marketing purposes without your explicit consent.

Data Security Measures

We implement industry-standard security measures to protect your information:

Encryption
End-to-end encryption for all sensitive data transmission and storage
Access Control
Strict access controls and authentication mechanisms for data access
Regular Audits
Regular security audits and vulnerability assessments
Data Retention
Clear data retention policies and secure deletion procedures

Your Privacy Rights

Depending on your location, you have the following rights regarding your personal information:

Right to Access
Request copies of your personal data we hold
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Deletion
Request deletion of your personal data under certain conditions
Right to Restrict
Request restriction of processing your personal data
Right to Portability
Request transfer of your data to another organization
Right to Object
Object to processing of your personal data

To exercise these rights, contact us at privacy@uridecci.com

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions where applicable
  • Additional security measures for cross-border transfers
  • Compliance with local data protection laws

Our primary data centers are located in secure facilities with robust physical and digital security measures.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.

If you believe we might have any information from or about a child under 16, please contact us immediately at privacy@uridecci.com

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

March 15, 2025
Comprehensive update to include all Uride services and enhanced user rights
November 20, 2024
Added data portability rights and enhanced security measures
July 10, 2024
Updated to comply with new regional privacy regulations
January 15, 2024
Initial comprehensive privacy policy release

Privacy Support & Contact

For privacy-related questions, data requests, or concerns about our privacy practices

Privacy Team
privacy@uridecci.com
Support Line
+977 9769839671
Registered Office
Code Craft Innovations (CCI)

© 2025 Code Craft Innovations (CCI). All rights reserved.

Uride Privacy Policy - Comprehensive Data Protection Across All Services

This privacy policy is effective for all Uride services including Ride, Food Delivery, Finance, Reels, Mart, and future integrated services.